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Bespoke software development is the process of designing and building software in response to specific requirements.

The most obvious advantage of this over off-the-shelf software of other readily available alternatives is that the software will fit perfectly with the way you and your business operate.

At Patmo Technologies Ltd, we have a team of highly creative and motivated designers and developers who have years of experience creating world-class applications quickly and efficiently. We take pride in being a vibrant software development company that our customers can rely on for industry-specific expertise and knowledge of the competitive landscape.

The Process;

There are several key stages to the process of developing custom software but they can be summarised as follows:

Requirements Analysis: – Consultation with the client establishes the requirements, ongoing communication ensures satisfaction.

Design and Development: – A professionally managed development process ensures efficient and timely delivery of a quality product.

Testing, Delivery & Training: – Final release to the client is accompanied by a range of flexible support options, allowing for smooth integration.

Example of software developed under this category includes;

  1. Payroll/HR System
  2. Asset Tracking System
  3. Stock Control System with POS
  4. Warehouse Inventory Management System
  5. Information Management System
  6. Loan Monitoring System
  7. Customer Relationship Management System
  8. Credit Memorandum System

End user organizations for the above systems includes Pharmacy, Hospitals, Schools, Colleges/Universities, Microfinances, Banks, Saccos, Shops, Supermarkets, Consulting firms, NGOs, Contractors, etc

You’ve made a significant investment of time and resources in your software. Now you need to take steps to ensure that you get the best ROI by outsourcing your software maintenance and support. When arranging for application development in India, such as through the talented team at OpenXcell, you should also know about the software maintenance services we provide to our clients.

We offer a full range of support services to meet your company’s needs. What we provide is especially crucial for organizations that are finding the cost of IT to be prohibitive for continued in-house service. For them, it makes eminent sense to forge a partnership with an India-based software development company.

Software maintenance can require a great deal of time and resources, and when such services are in short supply domestically, savvy business owners know just how beneficial it can be to outsource maintenance and support. You can improve your efficiency and lower the costs associated with research and development needed to improve your software over successive iterations when you partner with OpenXcell’s team of creative experts.

We are a software design company that takes pride in our vibrant corporate culture and the many talented individuals who provide development and maintenance services to our satisfied clients.

Our Pledge to You:

  • We will respond quickly to your requests for service and information.
  • Our team will strive to give you the least downtime.
  • We stay on top of developments in the software industry to guarantee that we will maintain your application according to the latest professional standards.
  • OpenXcell will go the extra mile to provide the highest level of customer service.

Aspects of Software Maintenance and Support

Excellent Support

Whether you need additional support in terms of troubleshooting software anomalies or run into a bug that hinders your team from getting their work done in a timely fashion, our support team is standing by to lend a hand.
We provide support services for a variety of organizations and applications, from small-to-medium businesses to major enterprises seeking to benefit from the cost savings achieved through offshore assistance.

Corrective Maintenance

OpenXcell’s alert and diligent team will go over your software, examining and testing it for problems such as design mistakes (confusing user interface, errors in the menus, and so on), errors in logic and fundamental problems in the code.
We have years of experience troubleshooting poorly performing applications and can quickly remedy any problems that have arisen.

Adaptive Maintenance

A number of issues come into play

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that require an organization to begin an adaptive maintenance program. Your application may not work as well as it used to because you have upgraded your computers or other mission-critical pieces of hardware.

Changes in regulations are another motivation for adaptive maintenance. If you are changing the data format you use, it’s most certainly time to call for this service. We also can help you when you need to integrate a new operating system or have to update any supporting utilities, as these changes can reduce the effectiveness of your application.

Preventative Maintenance

An ounce of prevention is worth a pound of cure, the saying goes, and this definitely applies to complicated software. It’s far better to monitor how your software is functioning now and nip any emerging problems in the bud.

What are your end users saying about how the software is currently functioning? If you have been receiving a number of similar complaints or are experiencing a return of problems that you thought had already been taken care of in the code, it may signal the time for preventative maintenance.
We will fix your software not just for your immediate needs, but to ensure that it will run properly going forward as your organization’s needs change.

Perfective Maintenance

Software maintenance often involves monitoring the application and its ecosystem to strengthen the application before real problems arise. We may restructure the code in keeping with the latest industry standards, for example, make some minor modifications, delete sections, insert new code or otherwise make changes to enhance its functionality.

To that end, our team will conduct research and then design and implement any new features you need as we bring your software closer to perfection during regular maintenance cycles.

On Call When You Need Us

We are well known in the industry amongst organizations needing to outsource software development, and we want you to know that we offer the same level of expertise and skill when it comes to providing support and software maintenance services.
Whether you communicate with our team via video chat, phone, email or text, you will have the peace of mind that comes from knowing you will have the best support for your software. Please feel free to contact us for details.

At Patmo Technologies Ltd, we take pride in our expertise and experience in developing, maintaining and testing software. Our Quality Assurance protocols ensure that our customers have the best possible version of their software in a timely manner. The faster your software works and the easier it is for your end users to work with, the greater your return on investment (ROI)

You expect the best return on your investment in the software your company relies on. This is why so many organizations turn to Patmo Technologies Ltd as their preferred software development company. The financial benefits of partnering with an offshore developer are clearly superior when you consider the expense involved in working with domestic developers, especially when there is a lack of available, qualified talent in your office.

As a preeminent company offering software development in Tanzania, our team is motivated to give you the best possible QA and software testing services. We have verified and validated extremely complex software for numerous clients, and our expertise in this area helps us get the job done faster and more efficiently.

You may never have had your software properly tested because you were running short on time or otherwise lacked the resources to conduct a thorough test. Now, however, as your organization has matured and more is on the line, you have found that it is imperative to do a complete software test and perform QA to make sure major problems don’t crop up. Failure to do so could cripple your business.

We will scour your source code, examine your database and identify the highest priority fixes that need to be made, and then report back to you.

Getting Started with QA and Software Testing

The team at Patmo Technologies Ltd will carefully prepare and plan for testing. We set up a suitable testing environment for the duration, develop the test case and then begin with functional testing to verify that the application works on a fundamental level. We also perform integration tests and regression tests.

Wherever we can automate the testing process, we use sophisticated tools to achieve the objective as efficiently as possible.
Patmo Technologies Ltd team uses the latest automated solutions for helping test in a variety of modes, including regression tests, functional tests and tests on each deployment of a build.

We follow the Agile methodology, as we find it gives our team the best flexibility in doing development, QA and testing.

Fundamental Testing

We offer functional testing on all our software, confirming that it will be compatible with your hardware and peripherals, for example, as well as with other software that is critical to your core business tasks.

Our team is well versed in using standard technologies to perform our tests and we customize our tools on an as-needed basis, including C, C++, C#, Java, Perl, Python and Ruby.

You should also note that we routinely perform API testing as part of our software quality assurance, to verify that your main software will communicate properly with other applications.

Testing for Software Integration

Your applications don’t typically function in a vacuum, and we will test for software integration upon request. We use state-of-the-art testing tools in keeping with industry best practices.

Multiple Platforms? No Problem

We support multiple platform testing and will rigorously test for usability, speed, reliability and your other core business requirements.

After QA and Testing

After testing is finished, you should know that we will continue to provide you support and can assist you with documentation.
When you outsource software development, you expect to get better results than what you would achieve with developers in your own company.

We make a point of only hiring the most capable programmers and designers, and every member of our team has the passion and commitment to the tasks at hand to come up with creative methods for putting your software through its paces. This is all part of our quest for perfection.

With a faster QA process and fastidious ongoing testing, you can remain confident that your time to market will come faster when you align with our software design company over any other developer. We only succeed when our customers succeed, and we are highly motivated to provide you with a depth of knowledge and sophisticated testing unavailable elsewhere.